BBSCL

The service sector is a driving force in Bhutan’s economy, making up a significant portion of business activity in the country. The sector which focuses on delivering services rather than goods, accounts for more than 50 percent of the country's Gross Domestic Product. However, the Industry Census of Bhutan 2024 reveals that service-oriented businesses are struggling, with market access, financial...

The Consumer and Competition Affairs Authority in collaboration with the Regional Office of Industry, Commerce, and Employment has fined several LPG retail outlets and home delivery agents in Thimphu for supplying and distributing underweight LPG cylinders. Following a tip-off, the agencies conducted random inspections and found that these businesses were selling underweight cylinders. Two retail outlets and two delivery agents...

The Competition and Consumer Affairs Authority (CCAA) received 129 complaints in the 2023-2024 financial year related to inflated prices, defective goods, and deceptive sales practices. According to the authority's annual report, the office had imposed fines totalling Nu 1.2M  and shut down some businesses. Of the 129 complaints received, more than half were related to breaches of terms and conditions...

The deaf community in the country faces significant challenges due to the absence of professional interpreters. According to officials from the Wangsel Institute for the Deaf in Paro and the Disabled People’s Organisation, the shortage makes daily life difficult for those with hearing impairments. To address this, the two organisations plan to introduce a specialised interpreter training course. Despite the...